PRIVACY POLICY
Last Updated: 01-2025
INTRODUCTION
AppRoom ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Lewo mobile application (the "App").
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION WE COLLECT
1.1 Personal Data
We collect the following types of personal information:
- Account information (name, email address, password)
- Profile information (language preferences, learning goals)
- Usage data (learning progress, performance metrics)
- Device information (device type, operating system, unique device identifiers)
1.2 Automatically Collected Information
When you use our App, we automatically collect:
- Analytics data about how you interact with the App
- Technical data about your device and internet connection
- Learning patterns and preferences
- App performance data
1.3 User-Generated Content
We collect and store:
- Your responses to exercises
- Progress tracking data
- Learning history
- Custom content you create within the App
2. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
2.1 Service Provision
- Delivering personalized language learning content
- Tracking your progress and performance
- Providing customized recommendations
- Maintaining and improving the App
2.2 Communication
- Sending important notifications about the App
- Providing customer support
- Sending updates about new features or changes
- Marketing communications (with your consent)
2.3 Research and Development
- Improving our AI language learning algorithms
- Analyzing user behavior to enhance the App
- Developing new features and content
3. DATA SHARING AND DISCLOSURE
3.1 Third-Party Service Providers
We may share your information with:
- Cloud storage providers
- Analytics services
- Payment processors
- Customer support services
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests from public authorities.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
5. DATA RETENTION
We retain your personal information for as long as:
- Your account is active
- Needed to provide our services
- Required by law
- Necessary for legitimate business purposes
6. CHILDREN'S PRIVACY
Our App complies with children's privacy laws:
- We require parental consent for users under 13
- We collect minimal information from minor users
- Parents can review and delete their child's information
7. YOUR RIGHTS
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Export your data
- Withdraw consent
8. INTERNATIONAL DATA TRANSFERS
We may transfer your data to servers located outside your country. We ensure appropriate safeguards are in place for international transfers.
9. THIRD-PARTY LINKS
Our App may contain links to third-party websites. We are not responsible for their privacy practices.
10. PRIVACY POLICY UPDATES
We may update this Privacy Policy periodically. We will notify you of any material changes by:
- Posting the new Privacy Policy in the App
- Sending you an email notification
- Displaying a notice in the App
11. CONTACT US
If you have questions about this Privacy Policy, please contact us at:
AppRoom
Email: info [at] approom.net
12. SPECIFIC REGIONAL RIGHTS
12.1 European Economic Area (EEA) Residents
Under GDPR, you have additional rights:
- Right to be forgotten
- Data portability
- Restriction of processing
- Objection to automated decision-making
12.2 California Residents
Under CCPA, you have specific rights regarding:
- Personal information disclosure
- Data sale opt-out
- Non-discrimination for exercising rights
- Access to specific information categories
13. APP STORE COMPLIANCE
This App is distributed through the Apple App Store and complies with Apple's Privacy Guidelines.